Aep Energy Bridge Won T Bind

For dte and aep customers using branded powerley energy bridge devices a recent firmware update has removed the endpoint used to query for current power demand at least on v2 devices.

Aep energy bridge won t bind.

We supply electricity and natural gas solutions for over 460 000 residential and business customers and take pride in making it easy for customers to buy manage and use energy. Aep is killing off the app at the end of the month essentially leaving the bridge as a doorstop. Aep energy is a certified competitive retail electricity and natural gas supply provider operating in 27 service territories in six states and washington d c. I ve had the energy bridge for a year now and the thermostat for four months.

Please check your cable modem or wi fi router s firewall security settings within your home s internet network or contact your internet service provider to help you reconfigure or unblock the. Because if they are they won t be requesting power from the bridge and thus it will stay charged and output no power. In this video i show you what that looks like on the energy bridge app and how you can see energy usage of your appliances to the minute. Fan o da jank.

1 point 2 years ago. The next video will be what the app looks like after it s set up. I just got my energy bridge 2 weeks ago. Aep gave out an energy bridge and a thermostat that connects to the energy bridge for free with no mention of a monthly payment yet.

Still not connected to my. Took me until today with a site visit from aep to get it online. You may need to reset the energy bridge to factory settings if you re having trouble pairing the insight app to the energy bridge. Based in columbus ohio and chicago illinois aep energy.

A complete factory reset will restore the energy bridge to its original factory settings and you can begin pairing your phone from scratch. Aep texas will but not ohio. To do this tap the triple bar icon in the bottom right of the insight app. If the energy bridge settings show you are connected to the internet and your bind request with the meter was successful but are not able to see real time data it may be because your home s internet firewall configurations are blocking the energy bridge from interacting with your insight app.

Then tap settings energy bridge factory reset complete factory reset and begin factory reset. It has the capability to produce up to 200 mj t there and those machines running at full bore will take just under 50mj t the bridge staying at full power isn t necessarily a problem.